Contact information

CUSTOMER SUPPORT & CORPORATE CONTACT INFORMATION - SILVER BEACH VAPES

  • Effective Date: June 12, 2026

We welcome your inquiries, feedback, wholesale applications, and support requests. Please utilize the verified channels below to get in touch with our team:

1. Primary Support Channels

2. Service Hours & Response Turnaround

  • Operational Hours: Monday through Friday, 9:00 AM to 5:00 PM (EST).

  • Response Window: Our administrative and customer care units aim to evaluate and respond to all email correspondence within 24 to 48 business hours. Please include your full name, business identity (if executing a wholesale inquiry), and order numbers where applicable to ensure accelerated routing.

3. Administrative Address

For formal notices, regulatory legal compliance updates, or certified courier mail, our primary operational jurisdiction is located at:

Silver Beach Vapes

Michigan 49085, United States

4. Order & Delivery Discrepancies

If you are reaching out regarding an existing transaction, package in transit, or delivery exception, please review our Shipping Policy or Refund & Return Policy before initiating contact to expedite your solution.

Note: All package deliveries containing vapor products strictly mandate an Adult Signature (21+) upon arrival by federal law, which cannot be waived by our support staff.